In the « Third-parties » tab, you gain access to a list of contacts (clients and suppliers). This icon allows you to filter your contacts: by salesperson, by creation date and by customer group (“Wants to be called back”, “Project identified”, “Client did not retain our offer”). Third party information: Check box / created on / GDPR […]
📑 # 7 Declare an after-sales service incident
Once your order has been signed, and at the time of installation or delivery, the customer may encounter problems with the delivery of goods, choose to return products, make an exchange etc. Management of the entire after-sales service process is also catered for by StoreManger.Online, which reinforces and optimizes customer request processes. From […]