Blog StoreManager.Online

An evolution of StoreManager.online now allows you to apply a reduced VAT rate to your entire sales document. If the user chooses to apply a reduced VAT rate, a new window opens, showing a reminder on the legal conditions for the application of reduced VAT rates and allows the direct selection of reduced rate applicable (10% / […]

Regulation No 2016/679, known as the General Data Protection Regulation, is a regulation of the European Union which constitutes the reference text for the protection of personal data. It strengthens and unifies data protection for individuals within the European Union. This article presents the evolution of StoreManager.online facilitating the implementation of the new regulation by […]

In the StoreManager.online, Management module, we have integrated a new functionality which now allows user to visualize the advancement along a workflow of purchase orders, project by project. To access the functionality, simple navigate to the ‘sales’ or ‘purchases’ tab in the management module, and select a project by clicking anywhere on it, in the […]

With the Storemanager.online agenda you manage task planning and client appointments including the follow-up of payments, client meetings, on-site pre-installation measurements, client follow-ups, installations, delivery and billing: Payment control Client meetings On-site expertise and measurement Client follow up Installation Delivery Billing These icons represent your main resources: Salesperson, installer, administrator Follow-up on each team members’ […]

In line with further changes made to StoreManager.Online, the tool “sales target” enriches the “management” tab to offer managers an effective statistical tool and management of their sales teams across each store. To set sales goals, this new feature of StoreManager.Online allows you to rely on historical data. By revealing what has already been accomplished […]

In the « Project vision » tab, the user can access the “Pipeline” (function formerly located below the connection button). The « Pipeline » module is an effective tool allowing you to analyse, over a desired period, the progress of your projects along the sales channel. You want to group your projects by store, by salesperson or workflow category? The […]

In the project workflow for your projects you can declare a “after-sales service incident” (see Tutorial Declare an after sales service incident) In your declaration you can further qualify and detail your after-sales service incident Identity the sources of the request; Provide the nature of the request (complaint, request for changes, failure or malfunction); Request […]

In the « Third-parties » tab, you gain access to a list of contacts (clients and suppliers). This icon allows you to filter your contacts: by salesperson, by creation date and by customer group (“Wants to be called back”, “Project identified”, “Client did not retain our offer”). Third party information: Check box / created on / GDPR […]

Once your order has been signed, and at the time of installation or delivery, the customer may encounter problems with the delivery of goods, choose to return products, make an exchange etc. Management of the entire after-sales service process is also catered for by StoreManger.Online, which reinforces and optimizes customer request processes.     From […]

In the “catalog” tab the user has access to all catalogs (active, inactive and without suppliers). The data concerning catalogs are: creation date, catalog code, catalog description, supplier name and comment. The red cross icon means either the validity date of the catalog has passed or it is not yet active. This icon allows you […]

  To generate purchases, in the “sales” tab of the Management module, you must select all of your orders from all items can be ordered, by filtering on the following indicator:   Then select the checkbox “Select all”:   Then click on “Generate purchases” By linking your purchasing system with a control system, the flow […]

The “Management” tab located in the StoreManager.Online menu allows users to access the following tabs: Sales, Purchasing, After Sales, Third Party, Project overview.   QUOTATION     With this latest upgrade, StoreManager.Online provides users with an efficient tool allowing you to analyze, over a desired period, the progress of your projects through the sales & […]

Your workflow is now in “Controlled Project” status You can transform your document to generate your purchases / purchase orders.       To do this, you transform your order into a purchase order.       You click on “Purchase order”       Your workflow changes to “Purchases in progress” status Following the […]

Your quote has been accepted. During a classical project analysis, you must now measure dimensions and perform a technical analysis on the room to be equipped.       Most often, the measuring up operation requires a trip to the installation site to validate the plans drawn up during your client’s visit to the store. […]

At the time of creation, your project has the status “Project identified”. The next step is to create a quotation in the “Documents” section. To do this, select the “new document” / “quote” button in the Sales section.   The first step is to build your quote in the “Documents” section. For this select the […]

A project includes all the documents (quotes, invoices, purchase orders …), comments and tasks that correspond to a sale. Creating a project in StoreManager.Online : The “project” tab provides access to all your current projects. You can filter your projects by salesperson, by progress (project identified, awaiting quotation validation, follow-up, measured expertise, project validated, purchases […]